Our Team / Our Commitment

Tri-State Ambulance utilizes a team environment where all members work toward the shared goal of providing the highest level of patient care to the largest number of people in the least amount of time. With over sixty experienced paramedics, Tri-State Ambulance continuously sets the standard for area emergency medical services.

Interesting Facts about Tri-State Ambulance Paramedics


  • Tri-State Ambulance employs nearly 100 EMS providers
  • Each of our EMS providers treat and transport hundreds of patients per year
  • Nearly a third of our EMS providers are also certified EMS instructors
  • Many of our EMS providers hold advanced certifications including certification in critical care

Continuing Education

  • All of our EMS providers complete annual continuing education
  • Classes are offered both internally and through conferences
  • Subjects include basic and advanced care methods, cardiac resuscitation, pediatrics, and critical care


In addition to the board of directors, Tri-State Ambulance utilizes a leadership team which assures the highest state of responsiveness to our communities needs.

Executive Director – Tom Tornstrom
Ph. 608-782-2282

Revenue Cycle & Customer Service Manager – Tyler Stapleton
Ph. 608-519-3346

Operations Manager – Kent Stein
Ph. 608-784-8827 x73272

Program Manager – Clinical Services – Nick Eastman
Ph. 608-784-8827 x73271

Regional Operations Manager – Walt Zehr
Ph. 608-519-3345

Operations Supervisor – Clinical Services – Steve Hensley
Ph. 608-784-8827 x73256

Operations Supervisor – Logistics and Safety – Eric Ellis
Ph. 608-784-8827 x73270

Support Staff

In addition to field personnel and management, the smooth operation of Tri-State Ambulance is ensured through our team of billing center and administrative staff and customer service representatives. Our in-house fleet manager is integral in ensuring vehicles remain ready for service.

Board of Directors

Tri-State Ambulance, Inc. is governed by a dedicated board of directors made up community, health care, and business leaders. Our Board of Directors provides the strategic direction for Tri-State Ambulance.

Stephanie Swartz, Administrative Director – Emergency Services, Gundersen Health Systems
Vice President
Mike Poellinger, Owner, Poellinger Construction; Mayor, City of La Crescent, MN
Bryan Erdmann, Vice President, Clinical Operations and Regional System, Gundersen Health Systems
Board Member
Beth Smith-Houskamp, Vice President, CNO and Hospital Administrator, Gundersen Health Systems
Community Member
Kyle Bakkum, Chief Executive Officer, Vernon Memorial Healthcare, Vernon County
Community Member
Mike Kittleson, Retired Hospital Administrator, Trempealeau County
Ex-Officio Member
Christopher Eberlein, MD, EMS Medical Director